Posted by D D Ganguly on Sat, Jul 29, 2006 @ 10:53 PM
Entrepreneurship and Fear
For as long as I can remember I have always wanted to be an entrepreneur. The problem was that no one in my middle-class Indian family had ever been a businessman. My family was not discouraging but the entire environment was. "Business is not for you", is the mantra I heard growing up. Get security. Get a job, preferably a "secure" government job. Don't take risks. These messages get into one's psyche. And when I finally started my first business I found myself in the clutches of fear. I searched the libraries for a book on the subject of managing entrepreneurial fear but found nothing. Luckily, during one of my regular chats with my elder brother - my friend, philosopher and guide - I told him about my fears. He mentioned a sportsperson who had his own mental ghosts and had effectively exorcised them by speaking with a psychologist.
The decision to talk to a psychologist was not an easy one. There's a certain stigma that's attached to seeing a "shrink" and I didn't want to see myself as a person who "needed help". But my fears were affecting my productivity and my pet reaction of working twice as many hours was becoming impractical. In order to win I had to overcome my fears, so off I went to a psychologist.
I remember the first meeting clearly. I entered the office and was surprised to find that it did not have a lounge - just a straight backed chair. I sat down and as far as I remember my first words were something along the lines of "I think I am pretty normal." And right away I noticed a slight roll of eyes. Very slight, but a roll none the less. I am not naming my doctor to protect doctor confidentiality :)
During our talks, which became more and more enjoyable for me, my doctor helped me identify my fears. I realized that I feared two things. First, I feared financial insecurity. One particular moment comes to mind. My daughter was going to be born in a few months and my tiny paycheck bounced. I was sitting in my office and asking myself, "What on earth are you doing? Your peers are making great salaries in this Internet boom and your tiny paycheck is bouncing while you are bringing a life to this world?" Second, I feared the unknown. I had a strictly technical background and lacked even basic understanding of business and I didn't know whether anything that I was doing was right.
After helping me identify my fears he helped me realize that they were well founded. If the business failed I was going to face financial difficulties. And I really did not know anything about business. Ultimately it came down to accepting my fears as real possibilities and not avoiding them. Unexpectedly, as soon as I acknowledged my fears, they stopped bothering me as much. I came up with the idea of a decision point- a specific date for which I set clear milestones. On that date I would reassess my situation and listen to my fears. Till then whenever I heard the voice of fear I would tell it, "I think you have a point but if I keep listening to you then you will become a self-fulfilling prophecy. Let me focus on my work and I will chat with you at the decision point."
A few years later I heard Rudolf Giuliani speak at a conference. He related the story of a fireman who was off-duty on September 11. The fireman heard about the terrorist attack on the radio and he must have known about the extent of the devastation because the route he took to his fire station overlooked the towers. When he reached his station he must have known the risk he was taking because he wrote notes to his sister and mother. That day he lost his life. And through it all, he faced and managed his fears. "Courage is not the absence of fear", Giuliani said, "It is the active management of fear."
Posted by D D Ganguly on Tue, Jul 18, 2006 @ 09:16 PM
To Babuli with love
I called my father Babuli. For some unknown reason my elder brother started calling him Babuli and then all of us called him by that name. As Dimdim's startup journey begins I find myself thinking of Babuli for I am an entrepreneur because of him.
An entrepreneur needs a certain degree of naïve self-confidence. It has to almost border on arrogance but not quite get there. And Babuli instilled that attitude in me. (Not the arrogance part that was my own doing:))
When I told my friend Marv Goldschmitt about the above he said, "Exactly! What does an entrepreneur say when you say "No" to him?" And I immediately replied "Go to hell". Point illustrated.
Most entrepreneurs will not say, "You have a great point. I must go back and re-think my business plan." He should but won't. Neither will he say, "I have the following reasons to believe that my business plan will work. So let's agree to disagree." No, most entrepreneurs will say, "Go to hell". That's the tinge of arrogance. And I have come to believe that this attitude is essential to overcome the seemingly insurmountable problems that every entrepreneur faces. He must be guided by a sense of self-confidence and optimism that he will be able to solve the problems that are going to come along.
Babuli started building my self-confidence when I was about six years old. I remember standing beside him and looking up to him as he shaved. I asked him a question and have long forgotten what the question was. But I do remember his answer - "Men can do what men have done."
Babuli was to repeat that phrase to me again and again. Even when I stumbled, Babuli's confidence in me never wavered. This confidence was not entirely based on facts. I am not very intelligent, not a very good communicator,... the list is too long to include here. And despite all these shortcomings Babuli told me and I believe, "Men can do what men have done."
When the time came to start my first company I did not think about the risk of failure. Many people had started companies and succeeded, so I thought that I could succeed as well. That was naive but that's the naïve self-confidence that an entrepreneur needs. And that was my father's gift to me. Thanks, Babuli.